Native PrestaShop integration (two-way sync for orders, customers, products, and messaging)

Problem Teams using PrestaShop can’t connect their store as a native Replyco webstore account, so they can’t automatically sync store data and manage customer communication in one place. Proposed solution Add a first-class “PrestaShop” webstore tile under Add Account. Support OAuth/API-key based connection, with an email component for inbound/outbound customer conversations, consistent with existing webstore connections. Requirements (must-haves) Two-way sync where applicable: Import orders, customers, products into Replyco for context beside tickets Push updates back to PrestaShop (e.g., order status updates, notes, customer data updates where supported) Multi-store / multiple PrestaShop shops supported as separate Replyco accounts Support for message-to-ticket creation via connected mailbox/forwarding, linked to orders/customers when possible Reliable incremental sync + manual “sync now” option Clear error/status reporting in the connected account screen Nice-to-haves Partial refunds/returns visibility and syncing (where PrestaShop supports it) Mapping rules (statuses, customer fields) Webhooks for near real-time updates Integration details Service: PrestaShop Data: orders, customers, products, customer messages/threads, order status/notes Direction: both (2-way) Impact Enables PrestaShop merchants to handle customer support and order-related queries faster in Replyco, with fewer manual lookups and less copy/paste between systems.